A single-family community in North Carolina faced various challenges related to their lifestyle programming and event planning. The community realized that having a part-time lifestyle director wasn’t fulfilling their needs. This led to various issues, including poor communication, over-booking facilities, failed activities, and dwindling club memberships. To address these challenges, the community sought CAMS' guidance to hire a full-time lifestyle director to revamp its lifestyle division. This case study outlines the problems faced by the community, the solutions implemented, and the positive outcomes achieved.
The Problem:
One of the primary issues within the community was the inadequate handling of event planning. Initially, the social committee attempted to organize and book amenities themselves. While they were creative in generating activity ideas, the logistical aspects of planning and executing ideas were becoming overwhelming. In addition, the community employed a part-time lifestyle director. However, it became increasingly apparent that the burgeoning demands of the community’s lifestyle programming necessitated the presence of a dedicated full-time director.
The challenges faced included:
The Solution:
The community reached out to CAMS’ lifestyle director to help determine if a full-time lifestyle director was needed for their community. The community’s board of directors hired a full-time lifestyle director to take charge of planning and coordination. The new lifestyle director established a collaborative relationship with the board and social committee, relieving them of the responsibility of setting up and running programs.
The following steps were taken to enhance the community’s lifestyle programming:
The Outcome:
The implementation of these programs and the hiring of a full-time lifestyle director had several positive outcomes for the community:
Conclusion:
The transformation of lifestyle programming in this community, with the assistance of CAMS, exemplifies the power of effective event planning, relationship management, and community engagement. By implementing best practices, enhancing communication, and offering diverse activities, CAMS helped the community overcome its challenges, resulting in a more vibrant and engaged neighborhood environment that fosters a sense of community and satisfaction among its residents.
About Community Association Management Services
In business since 1991, CAMS is North and South Carolina’s premier community management company. With experienced local managers in each of its nine regions, CAMS provides innovative solutions to the community associations it serves. Additionally, CAMS was featured on Inc. Magazine’s 2022 Inc. 5000 list of the fastest-growing private companies in America. To learn more, visit www.camsmgt.com/choose-cams.
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