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A single-family community in North Carolina faced various challenges related to their lifestyle programming and event planning. The community realized that having a part-time lifestyle director...
Abstract: This case study examines the onboarding experience of a condominium community located in North Carolina as they transitioned to CAMS (Community Association Management Services) from their...
Founded in the 1990s, CAMS began experiencing steady growth in the early 2000s. A few representatives could easily handle customer calls in the company's early days. However, once the company began...
Throughout 2020 and 2021, CAMS' collections department audited the accounts receivable (AR) balances of all associations they manage. During this process, it was discovered that several associations...
A community in Myrtle Beach, SC, which consists of 128 two-story townhomes, experienced a devastating fire in one of the units. As soon as the fire was reported, the CAMS team and association Board...
A sound-front condominium community located in eastern North Carolina experienced severe damage from Hurricane Florence in September 2018. At the time, the community was not under CAMS' management...
A 19-story, 120-unit condominium building in uptown Charlotte, NC, experienced a water leak that affected 20 units across 10 floors of the building during the Covid pandemic. CAMS worked alongside...
A townhome community in Greenville, South Carolina, was facing financial issues and needed to levy a special assessment to begin much-needed repairs to the community’s common areas. Community members...
When a community experienced extensive hurricane damage, CAMS worked closely with the Board of Directors to navigate the extraordinarily challenging post-disaster path and guide the community through...
A community made up of 15 single-family homes located in Mount Pleasant, South Carolina, was experiencing severe infighting between its board members. This conflict was primarily based on board...
